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Terms & Conditions

Terms & Conditions

All plants & trees are covered by our very own Direct Plants LTD Guarantee, to make a claim on a total loss plant or tree you must simply provide us with a current up to date digital emailed photo of the plant or tree in its current planted position & a proof of purchase. One of our specialist experts will review your photo and make a decision to replace or refund. A claim cannot be made if the plant has been miss treated, planted in the incorrect position or not watered.

Please email us for more information sales@directplants.co.uk

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